I am happy to hear from people who visit this
website; I get emails from readers on a regular basis, and always read
them and try to respond where I can. However, to save both you and me
time and possible aggravation, please consider these points before
clicking Send in your email
I get a steady stream of letters asking for help with a computer
hardware or software problem. That's fine as long as you're aware of
the limitations that I can do, especially from far away and without
access to your system. If you're writing about a problem, please
include as many details as possible... Windows or Mac? What version?
And so forth... And even though my Poledit
tutorial comes up high in the Google rankings, I'm not a guru on the
subject... it something isn't already in that tutorial, I probably
don't know the answer!
I have posted reviews dating back to 1991, with a total of over 800
pages online. I no longer have copies of most of those products, and
the amount of help I can offer for an old piece of software that I
don't have is very limited. And no, I don't have a copy for sale. If
you need to buy another copy, try eBay or www.oldsoftware.com.
you're thinking of asking me to send you a copy of software, please
don't bother. Not only don't I have copies of old software in most
cases, but I'm not going to send you a copy of software that I do have. I've included links to
lots of stuff that is free and legal on my Files
page, but please don't ask for copies of commercial software, not even
while I'm happy to discuss issues with you, if you ask me a question
that sounds like a school or University assignment, don't be surprised
if I suggest that you do your own research. You can probably do a
Google search as easily as I can.
because of the threat of computer viruses, I routinely delete any mail
that I get with attachments if I am not expecting them. If you have a
tech support question involving a problem with a data file, I may ask
you to send me a sample file-- but until I ask, please don't send an
Use a valid
subject line: we're all getting a lot of spam; if I receive a
message from a stranger with a blank subject line, or something like
'Hi!', it will probably be tossed, unread.
All of this may make it sound like I don't want to hear from you, but I
do! You can write me at: alan(at)zisman(dot)ca *
* Why don't I just write out a valid
email address like
firstname.lastname@example.org? Because the Web is an information superhighway
for 'spambots', software routines that wander Websites 'harvesting' the
text surrounding '@' symbols and sending it to spammers... this is one
of the biggest ways that spammers get your address. Tricks with
out the address the way I just did.
Zisman is a Vancouver educator, writer, and computer specialist. He
can be reached at