A bunch of books for rainy days at the beach
by Alan Zisman
(c) 1996. First
published in Computer Player, July 1996
?Windows 95 Answers: Certified Tech Support?
by Martin S. Matthews and Carole Boogs Matthews
ISBN 0-07-882128-2
Osborne McGraw Hill
$19.95 (US)
?Windows 95 for Busy People?
by Ron Mansfield
ISBN 0-07-882110-X
?Excel for Windows 95 for Busy People?
by Ron Mansfield
ISBN 0-07-882111-8
?Word for Windows 95 for Busy People?
by Ron Mansfield
ISBN 0-07-882109-6
-- all ?... for Busy People? books
Osborne McGraw Hill
$22.95 (US)
The rate of change of computer hardware and software
leaves an awful
lot of people feeling left behind or just left out. So maybe you or
your
employer goes out and spends a pile of money on new hardware and
software...
now what do you do?
Once upon a time, you could count on getting a big fat
manual. Now maybe,
like most people you never read it. And maybe, like the classic MS-DOS
manuals, even if you wanted to read them, they weren?t very readable.
At
least they were there, providing a certain feeling of solidity.
Now, following the demise of 1-800 number telephone
technical support,
printed manuals are the next to go. Some software comes with the
manuals
on CD-- in other cases, there simply isn?t much at all.
Take Windows 95... it comes with a slim user manual,
that may get a
new user pointed towards the Start button, but certainly isn?t much
help
in case of problems. There?s the on-screen Tip of the Day, and an
introductory
tutorial, and help file. And if you have the CD-version, if you do some
poking around, you?ll find the Win 95 Resource Kit... in the form of a
multi-meg help file. More information than you can assimilate, but not
in a form that?s easy to get at for most of us.
Instead, books aimed at new users have achieved
best-seller status.
IDG?s bright yellow Dummies series, for example, has spawned imitators
(bright orange ?CD-ROM for Idiots? for example), and even expanded
beyond
the computer field with titles like ?Sex for Dummies?.
I find it interesting that so many people are willing
to purchase and
carry around books that proclaim that they are stupid. Osborne McGraw
Hill
has recently debuted a series aimed at the same market, but instead,
defines
its readers as ?Busy People?.
All the books in this series feature full colour
illustrations on virtually
every page, and the same set of quirky, post-modern cartoon figures.
And
all the volumes that I?ve seen are focusing on Windows 95 users. (Even
the ?Internet for Busy People? volume, not reviewed here, limits its
examples
and illustrations to Windows 95-compatible software).
The books in this series also share a common
outline... each is broken
into chunks that can be easily assimilated in 15 minutes or so. Each
chapter
starts out with a Fast Forward section-- a detailed outline of the
contents,
letting the reader know what to expect, and what to skip over. The
prose
of each book is sprightly-- opinionated and mildly ironic... much more
fun to read than that old DOS manual.
Each starts with enough information to get a user up
and running, and
then moves into specialized topics, along with suggestions that readers
should feel free to skip over these chapters until they actually need
the
information.
The Windows 95 volume, for example, starts by getting
the reader to
start Win95, and make it past the optional password screen and Tip of
the
Day. Tour the desktop, the TaskBar, and the Start menu... start
programs.
Run DOS programs in windows or in DOS Mode. On to managing windows, and
using the Clipboard, then to getting help when you need it. Next,
managing
disks, folders, and files with Explorer, the Recycle Bin., and
the
Find command.
Vital tasks such as backup, virus checking (no, virus
checking isn?t
included with Win 95), checking for disk errors, defragmentation, and
compression
are reviewed, followed by a collection of timesaving techniques-- using
the right mouse button, keyboard shortcuts, scraps, drag-and-drop,
shortcuts,
properties, and OLE. Installing and removing programs, troubleshooting
printers and fonts, and using the Control Panel to personalize your
setup.
More advanced topics include networks, modems, fax, and direct
connections,
and multimedia, ending with an appendix on installation.
With similar look and feel, the Excel and Word volumes
similarly guide
new users through getting started with these popular programs, then
move
on to review a range of features that may not be needed by
everyone,
but are nice to know. Even though I?ve used both programs regularly for
years, I found the clear explanations helped me with features that have
improved my use of each application.
The Excel volume starts off with general tips for
entering data and
navigating a spreadsheet, before moving on to getting help-- looking at
special help for 1-2-3 users, and connecting to the Microsoft Network
for
help from other users. Templates are brought up, along with the new
Auto...
features such as AutoTemplate, AutoCalculate, AutoComplete,
AutoCorrect,
AutoFilter, and AutoFill (whew!).
Moving and deleting cells, rows, and columns, then
formatting tricks,
including styles. Organizing large projects, with named ranges, frozen
titles, and multiple worksheets. Functions (whole books have been
written
covering spreadsheet functions-- so a single chapter will be,
understandably
limited to scratching the surface). Charts, graphics, macros. What-if
scenarios,
ending with a chapter on auditing and troubleshooting. Appendices on
installing
Excel, and Win95 basics.
The companion, Word volume fills a similar set of
needs for Excel?s
companion program-- it gets users up and running quickly, producing,
printing,
and saving a document that?s been word-processed, not just typed on a
computer.
Then users are hand-held through customizing the fonts and settings
used
by default, setting preferences, and creating personalized toolbars.
Basic
formatting and editing, and living with automatic spell checking (new
to
Word 95). Using Autocorrect to create boilerplate add-ins, making your
own templates, and recording simple macros.
Produce a simple report, using styles, headers and
footers, numbered
lists and more. Importing documents in other formats. Searching with
both
Word and Win95?s Find commands. Designing and reusing forms-- both
paper-based
and on-screen. Mail merge and envelope printing. Sharing documents with
a workgroup. E-mail and fax. Maintaining large documents. Producing a
newsletter.
Finally, a section on Internet Assistant, the optional free add-in that
turns Word into a combination Web browser and tool for creating your
own
HTML home pages. Once again, the book ends up with sections on
installing
the program, and working with Win95.
My wife Linda, not a ?computer person?, recently
started a new job,
complete with Windows 95, Word 95 and Excel 95 on her desktop. She
could
barely wait for me to finish this review in order to get to take these
books to her office... as a real-life busy person, she found these
books?
formats let her find just the information she needed, and let her
improve
her ability to use computers on the job.
Also from the same publisher, ?Windows 95 Answers? is
aimed at a somewhat
different audience-- either the Windows 95 user who has run into
problems,
or the person called on for support. It?s based on information used by
Stream International (formerly Corporate Software, Inc.), one of
several
companies hired by Microsoft to provide phone-in tech support to new
Win95
users.
Since this technical support started even before the
official release
of Windows 95, working with the 400,000 Win95 Preview Program users,
there
is a good range of typical problems and questions-- along with answers.
The book is organized into a question and answer
format, organized by
topic. Installation, new features, customizing and optimizing,
day-to-day
use. File management, printing, networking, communications, multimedia,
and the new (or not so new) DOS. About 400 problems and solutions...
plus
the Top Ten Tech Terrors!
Not a book most readers will want to read
cover-to-cover, instead, they
are encouraged to move quickly to their specific problem-- and get a
solution
just as quickly.
This book could easily pay for itself if it helps you
avoid a single
technical support call, with long-distance time on hold.